Terumo Europe
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Who we are

Terumo Europe is a core player in the EMEA healthcare market by providing best in class quality products and services.We are a strong actor of the Japan-based Terumo Corporation by contributing to innovation and sustainable growth. We conduct business locally while pursuing a unified EMEA strategy.
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Sales offices in 23 countries
Production facilities in Belgium and Germany
+-1700 associates
Terumo Group
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Contributing to Society through Healthcare

The company started as a Japanese thermometer manufacturer, and has been supporting healthcare ever since. Now, its extensive business portfolio ranges from vascular intervention and cardio-surgical solutions, blood transfusion and cell therapy technology, to medical products essential for daily clinical practice such as transfusion systems, diabetes care, and peritoneal dialysis treatments. Terumo will further strive to be of value to patients, medical professionals, and society at large.
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Our Promise

“Unwavering commitment to patients”
Terumo was founded by a group of physicians and scientists to support the lives of people. Ever since then, we have been doing all we can to advance healthcare and enhance patients’ quality of life.
In 2025, we established “Our Promise”. This shows the direction that Terumo Group will unwaveringly pursue over the long term in order to achieve our Group Mission of "Contributing to Society through Healthcare."
We are driven by our desire to help improve patients’ lives. By putting this unwavering commitment into action, we will realize a better future for healthcare and patients.
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Our Identity

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Group Mission

The Terumo Group’s mission is “Contributing to Society through Healthcare”.

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Our Promise

Everything starts from our unwavering commitment to patients. Listening sincerely to their needs and understanding deeply their hopes and aspirations, we boldly pursue innovative ways to help enhance the lives of patients around the world.

The thoughts and intentions embedded in Our Promise

Terumo was founded by a group of physicians and scientists to support the lives of people. Ever since then, we have been doing all we can to advance healthcare and enhance patients’ quality of life. This mindset, expressed in our Group Mission "Contributing to Society through Healthcare", drives our continuous transformation to do even more.

We will listen sincerely to patients’ needs and deepen our understanding of their hopes and aspirations to discover what will be truly beneficial for them. We will work more closely with healthcare professionals and partners pursuing innovative solutions and ways to advance patient care together. And we will continue to expand our activities and take on new challenges with the thoughts and feelings of patients in mind.

We are driven by our desire to help improve patients’ lives. By putting this unwavering commitment into action, we will realize a better future for healthcare and patients.

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Core Values

Our operations are built upon a set of deeply held values that reflect our unwavering commitment to healthcare and our partners. These principles inspire our daily actions and drive our pursuit of excellence.

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Respect – Appreciative of others
We show respect and appreciation toward associates, customers, and business partners. We value individuality and diverse cultures, and listen widely and carefully to different opinions and the voice of society.
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Integrity – Guided by our mission
As associates of Terumo Group, responsible for life and health, we always act with sincerity and a sense of mission. Through our daily efforts, we build trust among all stakeholders.
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Care – Empathetic to patients
We are mindful that everything we do ultimately connects us to patients. We strive to understand healthcare providers deeply and work together with them to give patients a better future.
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Quality – Committed to excellence
To ensure safety and reliability in healthcare, we view each issue from a “gemba” perspective in order to find the optimal solution. As well as product quality, we pursue excellence in all we do, from product supply to customer care.
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Creativity – Striving for innovation
We promote a mindset that embraces challenge for the future, and work with curiosity and passion. We respond to the needs of “gemba” by delivering products and services that create meaningful value in a timely manner.
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Code of Conduct

Earning trust from society is critical for Terumo to continue to fulfil its corporate mission “Contributing to Society through Healthcare”. Terumo, together with its all associates, strive to protect its reputation, which is invaluable asset, and further build trust from society. To achieve this, every Terumo associate must make the right decisions and do the right things. Terumo Group Code of Conduct is a guide for Terumo associates to make the right decisions in their everyday actions.

Terumo makes every effort to ensure that all associates around the world, not only directors and officers, pursue fair business, abide by laws and regulations and follow the highest ethical standard for serving patients and healthcare professionals who use Terumo products and all other stakeholders and for practicing social responsibility, always keeping this Code of Conduct in their mind. For such purpose, Terumo has established environment where associates may understand the importance of the Code of Conduct, such as constantly providing training suitable in each workplace.

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Ethics and Compliance

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