Last update: May 2021
Terumo Europe NV and its Affiliates (hereinafter collectively "Terumo" or "we") are committed to protecting your Privacy and Personal Data and to respecting your rights. This Privacy Notice ("Notice") explains the types of Personal Data (hereinafter " Data")we may collect and how we use, share, store and secure your Personal Data, in accordance with the applicable laws.
1.1. If you have contacted us with any query, we may collect your Data, specifically contact information and identification data (such as full name, e-mail address, place and country), to respond to your query and/or provide the information and/or services that you have requested, on the basis of legitimate interest. We may also collect any other Data that you have voluntarily provided to us when contacting us.
In order to communicate with you or respond to your queries, we may share your Data with:
3.1. Under the privacy laws you have certain rights in relation to the Personal Data we hold about you, such as the rights of information about and access to your Personal Data, rights to rectify or complete your Personal Data, rights to object to or restrict or cease certain processing, rights to delete your personal data and the rights to be forgotten.
3.2. You can request the exercise of your rights by contacting us using the contact details below.
3.3. In order to guarantee the security of your Data and to avoid any misuse, before responding to your request, we will ask you to provide us with an acceptable proof of your identity and will verify the legitimacy of your request and whether all the conditions have been satisfied.
We will only use your Personal Data for as long as it is necessary for the purposes listed above.
5.1. What are cookies and why are they useful?
5.2. Which cookies do we use on our website? Our Website uses the following cookies:
5.3. How can I delete cookies?
5.4. You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our Website if cookies are disabled. You also have the possibility to remove from your browser cookies set by the Website. Please refer to your browser instructions to learn more about how to adjust or modify your browser settings.
If you have any questions or concerns about the way we collect, store and use your Data, don't hesitate to direct them to your contact person at Terumo, who will, where necessary, redirect them to our Privacy Office.
You can also reach us at
by attaching a recto verso copy of your identity card to your request.
You can also contact Terumo Europe NV, Privacy Office, Interleuvenlaan 40, B-3001 (Company number: 0408.270.327 - RPR Leuven; VAT BE 0408.270.327)
We will deploy our best efforts to find a quick and fair solution to any concern that you may submit to us.
In addition, if you have reasons to believe that the Processing of your Personal Data by Terumo infringes the Applicable Laws, you have the right, at all times, to lodge a complaint with the supervisory authority of your choice. You can reach the Belgian Data Protection Authority through:
website and cannot be refused. Other cookies are only placed if you choose to do so. For further information, please read our Privacy and cookies notice.
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Cookies that save personal information while browsing.